Keeping your personal information completely private and secure is our top priority at luck bet. This privacy policy explains in detail how your data is collected, used, and stored.
Luck bet (luckbet.ws) is a safe and trusted online gaming platform for users in Bangladesh. We believe your personal information is a valuable asset, and protecting it is our responsibility.
This privacy policy explains what data luck bet collects, why we collect it, how we use it, and what steps we take to keep it safe. Reading this page will give you a clear picture of how seriously we take your privacy.
By using the luck bet website or app, you agree to this privacy policy. If you have any objections, please stop using the service and contact us.
Luck bet collects information from you at various stages. This data is needed to improve your experience and maintain service quality.
| Data Type | What is collected | When it is collected |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | During registration & KYC verification |
| Contact Information | Mobile number, email address | At account opening |
| Financial Information | Mobile banking number, transaction history | During deposits & withdrawals |
| Technical Information | IP address, device type, browser information | While using the site or app |
| Behavioural data | Gaming history, betting patterns, preferences | While using the platform |
| Location data | Approximate geographic location | In service eligibility verification |
Beyond what you provide directly, luck bet automatically collects certain data — such as cookies, log files, and tracking pixels — to help improve site functionality and security.
Luck bet uses your data only for specific, legitimate purposes. Your information is never used for anything unnecessary or unauthorised.
Cookies are used on the luck bet website and app. They are small text files stored on your device that help improve site functionality.
You can delete cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain site features.
Luck bet does not sell your personal data to any third party. However, limited data sharing may be necessary in certain specific circumstances.
All third parties that luck bet works with are bound by strict data protection agreements. They are not permitted to use your data for any other purpose.
Luck bet does not retain your data longer than necessary. Each category of data has its own defined retention policy.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial transaction records | Minimum 7 years (legal requirement) |
| Gaming History | For the duration of active account + 2 years |
| Cookies & Technical Logs | Up to 13 months |
| Communication & Support Records | 3 years after last contact |
Once the retention period expires, data is securely deleted or anonymized. Data related to ongoing legal disputes or investigations may be kept for a longer period.
As a luck bet member, you have important rights over your own data. It's essential that you know what those rights are.
To exercise these rights support@luckbet.ws Email us at the address provided. luck bet will respond to your request within 30 business days.
Luck bet uses industry-leading security technology to protect your data. Our security framework operates across multiple layers.
While luck bet maintains the highest security standards, no system on the internet is 100% foolproof. Keep your password strong, never share it with anyone, and be cautious when using public Wi-Fi.
Luck bet strictly does not provide services to anyone under 18. We do not collect or process personal information from minors.
If parents suspect their child is using luck bet, they should immediately support@luckbet.ws. We will act promptly and delete all associated data.
Luck bet may update this privacy policy from time to time. For significant changes, you will be notified by email or via an on-site notice. Continued use of the service after any changes constitutes acceptance of the updated policy.
For any questions or concerns regarding this privacy policy:
We don't just make promises — we prove in practice that your data is safe with us
Luck bet uses 256-bit AES encryption — the same technology trusted by the world's leading banks. Your data is secured to a level that makes it completely unreadable to anyone else.
Your personal data at luck bet is never sold to third parties. This is outside our business model and against our core principles.
Luck bet is always transparent about exactly how your data is used. No hidden purposes, no vague terms – everything is stated clearly and openly.
At luck bet, you decide what information you share, what marketing messages you receive, and how your cookie settings are configured. Full control is in your hands.
Luck bet's systems undergo regular security audits by third-party experts. Any vulnerabilities identified are addressed immediately.
For any privacy-related questions or concerns, luck bet's support team is available 24/7. Get an instant response via live chat or email.